Password

If you’re having some issues logging in, please choose the error message you are receiving for further instructions:

The password you entered is incorrect. Please try again. (Make sure caps lock is off.)
Login failed with the username and password provided.
The Email field must contain a valid email address.

The password you entered is incorrect. Please try again. (Make sure caps lock is off.)

This login message indicates an incorrect password has been entered. If you have forgotten your password, click here to start the password reset process.

VB College users, click here.

Alternatively, you may click on "Forgot Password?" on the login page. This process will send an email to begin the password reset process.

Click on the link from the email and type in your new password. Once you’ve confirmed your new password click on Reset Password.

Instructors may use the “View Student Progress” section of their home page to reset a student password. Clicking on the student name will give you access to the menu “Reset student's password”.

Login failed with the username and password provided.
This login message indicates that the username entered is not in our system. This can be due to a typo while logging in, a typo while registering, or forgotten login information.

The proper username may be looked up by an instructor by clicking on "View Student Progress" and then the student name. This page will list "Student Operations" followed by the email address that is registered in our system.

The Email field must contain a valid email address.
This login message indicates that the email field has an error in it. These errors can range from invalid marks such as a space in the email address to missing symbols (‘@’, ‘.’, etc.).

Student username information can be looked up by an instructor clicking ‘View Student Progress’ on their home page. Click on the student name to view their email address that must be used to log in.

If the email address on file for a student includes a space or typo in their name, we’ll need to correct this on our end. Please contact us to update this information.

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